Vision

To be the world’s most admired air services provider

Mission

We will deliver the promises our customers make

Value

Safety, Performance driven, Service excellence, Delighting customers, Imagination, Respect

Vision, Mission, Values

 

 

Safety

The Number 1
priority

Service

Excellence in
customer service

Quality

At the heart of
everything we do

People

Our biggest
asset

Our History

In 1959, dnata was a small ground-handling operation in Dubai with just five staff members. Today, we are the 4th largest combined air services providers for ground handling, cargo services, travel, and in-flight catering in the world with over 20,000 employees in 74 airports across the globe.

Our ground handling expansion started in 1993 with the joint venture of Gerry's dnata in Pakistan, followed by the acquisitions in Manila, Singapore, Australia - where we operate under the brand of Toll dnata - Switzerland, Iraq, and in 2007 by the acquisition of Jet Aviation Handling in Switzerland.

With the acquisition of Plane Handling in 2010 we have added London Heathrow and Manchester airports on our global footprint, where we serve more than 60 airlines.

Our people

Our people are our biggest asset and to ensure we have the best people not only working for us but for you, we provide a diverse workplace that provides the right training and environment for personal and professional growth.

We also offer our staff:

  • Education through – dnata Training Facility, High Potential Programme, online training, sponsored MBAs
  • Intra-network opportunities for personal and professional development
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